2013 - 2018

Supervisor of Customer Service Stockholm

Plans, prepares, and devises work schedules, according to budgets and workloads. Observes and evaluates workers’ performance. Issues instructions and assigns duties to workers. Trains and instructs employees.  Resolves complaints and answers questions of customers regarding services and procedures.

2009 - 2013

Insurance Technical Assistant Kyiv,Ukraine

Provide full assistance and support for the sales and production process in the department. Provide basic reception duties by greeting visitors and answering incoming phone calls. Assist with opening and distributing mail throughout the office

2006 - 2008

Visual Merchandiser
Kyiv, Ukraine

I was responsible for product appearance and supply in various stores throughout their designated geographic area. Collaborating with suppliers, manufacturers. Creating and organizing promotions and advertising campaigns. Gathering information on market trends and customers’ reactions to products



Experience Designer/ Game Designer Changemaker Educations, Stockholm


Customer Service Course, Stockholm


National University of Economics Kyiv Ukraine


Figma 88%
Photoshop 75%
WordPress 70%
Unity Engine 68%
XD 57%